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Patient Advocacy Look Behind the Veil

Mar 7, 2018 - J. A. McNamara

There is oftentimes a rush to the high moral ground of advocacy in the health service (indeed in the public service generally) in which it is seen as being of advantage to be identified as an advocate for patients or for service development.

Some Dilemmas Faced by a Hospital Chief Executive Officer

Feb 21, 2018 - J.A. McNamara

In July 2018 The Harvard Business Review wrote of hospitals: "The most complex workplaces today are tertiary care hospitals. These vast enterprises employ tens of thousands of people who, under one roof, do everything from neurosurgery to laundry."

So What Actually Happened in Cork University Hospital in January 2018?

Feb 13, 2018 - J.A. McNamara

The headline in the Irish Examiner on Friday 22nd December last read "Cork University Hospital Cancels Surgeries for Two Weeks" telling its readership that as part of the planning for the inevitable Winter challenges in its Emergency Department, the leadership in in CUH decided to defer the recommencement of planned surgical activity to January 8th allowing a period of one week to proactively manager the anticipated influx of emergency patients.

Improving Patient Flow in Cork University Hospital

Feb 2, 2018 - J.A. McNamara

In order to understand the patient flow difficulties that manifest themselves in our Emergency Departments, it is necessary to appreciate that the contributory factors reside in our processes both in our acute hospitals and in community services.

Promoting a Culture Based on Empathy in Cork University Hospital

Jan 29, 2018 - J.A. McNamara

As our large acute hospitals become ever more advanced in the technologies to diagnose and treat patients, we are increasingly challenged to foster and encourage behaviours that reflect values such as compassion, individualisation and empathy