Our Performance Measures

Delivering on Improvement in Care

Working to achieve a change culture requires us to not only identify opportunities to deliver safe, effective and patient centred care but to plan and deliver improvement outcomes that will make a material difference to patients. In support of these goals HiQA has developed a set of standards (National Standards for Safer Better Care) that form the basis of our quality assurance programme represented below.

National Standards for Safer Better Care

The national standards are intended to be used in day-to-day practice to encourage a consistent level of quality and safety in all acute healthcare settings. A process of selfassessment against the National Standards provides an opportunity for hospitals to make an assessment of the quality of care being provided and to prioritise improvements in areas that need greater focus and action. It also provides an opportunity to identify, recognise and applaud the excellent work that is undertaken by staff.

The Authority has four core activities or functions aimed at achieving these outcomes that are delivered in four Clinical Directorates (i) Regulation (ii) Supporting Improvement (ii) Assessing Health Technologies (HTA) and (iv) Improving outcomes through information.

CUH Assessment Process

CUH has completed the self-assessment process through a Hospital Standards Committee and Clinical Directorate Structure and initially identified 400 Quality Improvement Plans. These have now been combined into 48 plans which have been aligned against the 8 standards and will form the basis of the work programme for the committee in 2016 See Appendix 3 of "Quality & Safety, The Change Programme 2013-2015"