Visiting Hours - amended from July 1st, 2020
Covid-19 visiting restrictions in Cork University Hospital as and from 1st July 2020
- Only 1 person can attend for a 15min duration.
- Visitors will be requested to wear a mask at all times
- 2 metre physical distancing guidelines are in place and must be strictly adhered to
- For the purposes of contact tracing you will be required to sign in at CUH Main reception. All information will be managed in line with GDPR regulations
- Children are not permitted to visit patients
- All non-essential items must be left at home and not carried on your person into the hospital
- Please do not under any circumstance visit the hospital or a patient if you feel unwell especially with symptoms of cough, high temperature, loss of taste of sense/smell and/or diarrhoea
All restrictions will be reviewed regularly and altered accordingly in line with HSE Public Health guidelines. For more information visit www.hse.ie or phone HSE Live on 1850 24 1850
|Cork University Hospital|
6.30pm - 7.30pm
|Cork University Maternity Hospital|
3.00pm - 4.00pm
7.00pm - 8.30pm
Visiting Etiquette & Policies
We welcome visitors to CUH and realise the importance of such visits to the well being of our patient's peace and quiet to rest and recover. Where children are allowed to visit with relatives or friends, kindly explain the need to respect the rights of the patient's peace and quiet. Children, at all times, must be under direct parental/guardian supervision.
No Smoking Policy
There is a No Smoking Policy in Cork University Hospital. Relatives and friends are not permitted to smoke within the hospital. On the 31st of May 2010, Cork University Hospital became a Smoke-Free Campus. This means that smoking will not be permitted anywhere in the Hospital grounds, inside or outside, including doorways, entrances, walkways, roads, car parks, cars, bicycle sheds or bus shelters, This smoke Free Policy will apply to all staff, patients, visitors, contractors and other persons who enter the Hospital grounds for any purpose. A Smoking Cessation service is available to staff and patients who wish to stop smoking. The Smoking Cessation Officer can be contacted in Cork University Hospital at (021) 4922280 and (087) 1219633.
CUH Smoke Free Information Leaflet Further Questions & Answers available
Cards and Gift Policy
Cards and gifts for patients can be sent to the Ward the patient is an in-patient on. The Cork University Hospital has a policy of No Flowers please.
Infection Prevention & Control - Hand Hygiene
All visitors to CUH should carry out hand hygiene on entering the hospital and,
- Before and after visiting your relative or friend,
- Before carrying out tasks, such as helping a relative with their meal or helping them to the toilet,
- On entering and leaving an isolation area,
- On leaving the hospital.
How Else Can You, a Visitor, Help Reduce Healthcare Associated Infections?
For infection prevention & control purposes, and to keep patients safe and well, visitors are requested:
- Not to visit when you are unwell e.g. have a cold, flu, cold sores, diarrhoea and/or vomiting.
- Not to eat or drink in the ward. Canteen facilities are provided for this purpose.
- Not to use a patient’s cup or glass.
- Not to use the patient toilets.
- Not to sit on a patient’s bed. Use the chairs provided.
- Not to touch any medical devices, drips or catheters.
Hand Hygiene - Information for Patients, Relatives and Visitors
The hospital shop is located in the Main Concourse near the Main Reception. The opening hours are 7:30am - 8:30pm Monday to Friday and 8:30am – 8:30pm on Saturday and Sunday.
There is also a shop is the CUMH adjacent to the Entrance Foyer. The opening hours are 8:30am – 8:30pm daily.
These shops are operated by a private company and are not run by the Hospital.
CUH/CUMH Shop Aramark Gift Card Now Available
The Best Gift Idea When You Have No Idea!
*Terms and conditions apply
- Customers can purchase a gift card with a minimum €10 spend & the recipient can redeem the value against any item available in both CUH/CUMH shops.
- Gift Card purchased in CUH shop can be redeemed in CUMH shop & vice versa.
- Gift card are reusable if requested. Money can be loaded time & time again.
- Monies on the card have to be redeemed against shop items. Any monies left on card cannot be given out at cash value.
As mobile phones can cause life support and diagnostic equipment to malfunction, we ask you not to use your mobile phones in areas where you see signs requesting that your phones be switched off.
Where possible, patients and visitors are encouraged to use the public telephone facilities. These are located on each floor between the wards, on the main concourse, in the Emergency Department waiting area and also in the Out Patients department.
Canteen & Coffee Docs
Staff Canteen: Visitors and relative of patients are very welcome in the Staff Canteen CUH. (Please be mindful that many staff are on a tight break schedules and staff will be prioritised at busy periods).
Opening Hours: Monday - Friday: 7.00am - 2.30pm, Evening Meals: 5.30pm - 7.00pm Weekends & Bank Holidays: 9.30am - 2.30pm.
Coffee Doc Cafes: Relatives and visitors are welcome to use any of the coffee shop facilities in CUH. There are two Coffee Doc cafes in CUH, located in the Cardiac Renal Centre Atrium and in the Outpatients Department Foyer. In CUMH, a Bagel Cafe/Juice Bar and a coffee shop are located adjacent to the Entrance Foyer.
Vending Machines: Available in the Emergency Department waiting area and Out Patients entrance area.
The hospital is monitored by CCTV cameras both internally and externally, 24 hours a day. Security Officers manage traffic control and routinely patrol all areas of the buildings and grounds. All security incidents, including items lost or found should be reported to the Security Office.
An ATM is located in the Emergency Department reception area to the right of the main Emergency Department entrance door.
Local Area Accommodation
A list of B&Bs and hotels in the local areas is available from Main Reception. You can also find accommodation in the area by visiting www.cork.ie/wheretostay/
Friends of CUH
The CUH Hospital Friends volunteers will be happy to help you out providing directional support from their desk in the Outpatients Foyer beside the Coffee Doc.